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[Closed] Can't modify the sidebar  

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Hi,

It seems that I no longer can modify the sidebar. It is visible on the webpage, but nowhere in the costumization menu can I find its settings. Pencil icons that used to appear in the costumization view and, when clicked, lead to the appropriate menu are gone too. What can I do?

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3 Answers
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Hello Jakub,

Thank you for getting in touch. Before we start with other troubleshooting will you please doublecheck your web server PHP version? Please make sure it is higher than 5.6 & lower or equivalent to 7.2. We recommend server PHP version 7.2. 

If you are not sure about this please contact your hosting provider. 

 

Thanks,

Eric 

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It was 7.3. I've rolled it back to 7.2 but the problem still occurs.

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Hello Jakub,

Please feel free to send your login details at contact@themebeez.com as we need to check this issue from your dashboard itself. 

Thanks,

Eric

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