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[Sticky] Didn't found recent orders at my account orders tab  

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Themebeez
(@themebeez)
Estimable Member Admin
Joined: 1 year ago
Posts: 105
December 17, 2018 1:10 PM  

Usually during checkout users do not check "Create account" checkbox during checkout. Later when they create account to check their account or re-download file they do not see their orders at their account. 

 

There is a simple fix for this problem, either you check "Create account" while doing checkout or request support service representative to restore your orders for you after creating account at themebeez with the same email address that you had used while purchasing/downloading product.  

Here are few links that might help you further :

- Support : Go support page
- Themes : Go check themes
- Theme Documentation : Read theme documentations
- Blog : Read blog

If your problem has been solved with the response, do kindly mark post as solved & rate profile 🙂


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