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How Our Support Works ?

Hello Valued Users!

You might be thinking about how exactly will the support work after or before purchase of our themes. Today I will be sharing with you.

If you have Pre-Purchase or after Purchase questions / Issues / Problems / Suggestions / Feedback please do post your words in the Support forum at appropriate Thread location.

Let me tell you quickly how exactly you can communicate with us.

LIVE SUPPORT

  1. Have Questions / Issues or similar you can use our LIVE SUPPORT chat for FREE. Just check for the chat icon on the right bottom of your screen.
  2. Simply type your name, email address and comments and hit enter. Themebeez.com representative will then assist you shortly. 🙂

Q.  What if LIVE CHAT SUPPORT is unavailable ?

- We try our best to provide you LIVE chat support. Unfortunately if LIVE support chat is un-available please do leave your Message. We will reply you shortly. It may take maximum of 24 hours but for sure we will try our best to reach you back before 24 hours. We will be replying in your email address that you had entered before starting the chat.

FORUM SUPPORT

  1. Navigate to our forum and look for related Thread which matches your issue.
  2. Login and post your message
  3. We will reply you as soon as possible.
  4. Do not forget to subscribe the forum after you post because you will be notified once we reply you.

EMAIL SUPPORT

Yes we do support our users though email too. If you have anything for us do kindly email us directly to our email address " themebeez ( at ) gmail ( dot ) com

 

Hope you will find our support great. Have a great time and good day.

Thank you.

Best Regards,

Anuj